Training Sessions
Small businesses often overlook training because they don't think it can be affordable. The reality is you can't afford not to keep your employees trained for great customer service and communication skills. Intrinsic Echo was created to meet the needs of smaller companies and organizations. We offer affordable training sessions that meet all budget levels.
Lunch & LearnThis session provides organizations or companies with the ability to have shortened training on different topics. The employer can provide lunch or the employees can bring one and utilize the lunch break to improve skills or learn different concepts that can improve your team's dynamic.
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One - Three Hour SessionsThese sessions are more detailed and will provide for a more in-depth coverage of various topics. These can be scheduled for morning or afternoon sessions. These will require the total focus and participation of the employees for the best benefit. Even though they are held at your site, the attendees must consider this as time they are unavailable.
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Outside the BoxThis service can let you design a more customized training session. If you have a particular issue you want covered or need an outside normal business hours type of training. We can help with employees that work the night shift or if you have a weekend shift that could benefit from training.
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Just Some of the Topics and Skills that can be covered in any of these sessions:
- The Art and Importance of Good Communication
- What is Good Customer Service and is Good, Good Enough?
- The 3 Types of Customers and How to Respond to them
- Why Employee Satisfaction Matters
- Are you Creating Firefighters or Arsonist in your Employee Training?
If you would like more information on any of these topics or would like to discuss us creating content that would assist your organization in getting where they want to go, then contact us today!
Please contact us to discuss your training needs!
Fill out the contact form or call 770-954-5970
